Lahey Health Access Representative, Reception, Gloucester in Gloucester, Massachusetts

Job Description

Under the direction of the Director, Manager and/or Supervisor of Patient Access Services, performs functions which include greeting patients, assisting family members of patients, paging security, registering patients, verifying insurances for eligibility/benefits and obtaining authorizations or pre-certifications when needed. Includes the collection and/or notification of any out-of-pocket payments the patient may owe for insurance co-payments or deposits for the services rendered if applicable. Observes all health and safety requirements. Performs other duties as assigned.



High School diploma or equivalent required. Advanced education preferred. 1-2 years experience in a healthcare setting, preferably in registration of patients. EPIC preferred Typing speed 50 WPM, CRT experience, medical terminology. Third party payor knowledge and insurance background required. Excellent Customer Service Skills Strong computer skills required.

Scheduled Hours

Per diem position, hours vary as needed, includes weekdays, weekends and holidays

Job Title: Access Representative, Reception, Gloucester

Job ID: 145620

Location: Gloucester

Full/Part Time: Part-Time

Regular/Temporary: Per Diem

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled