Lahey Health Access Representative, Reception, Gloucester in Gloucester, Massachusetts
Under the direction of the Director, Manager and/or Supervisor of Patient Access Services, performs functions which include greeting patients, assisting family members of patients, paging security, registering patients, verifying insurances for eligibility/benefits and obtaining authorizations or pre-certifications when needed. Includes the collection and/or notification of any out-of-pocket payments the patient may owe for insurance co-payments or deposits for the services rendered if applicable. Observes all health and safety requirements. Performs other duties as assigned.
High School diploma or equivalent required. Advanced education preferred. 1-2 years experience in a healthcare setting, preferably in registration of patients. EPIC preferred Typing speed 50 WPM, CRT experience, medical terminology. Third party payor knowledge and insurance background required. Excellent Customer Service Skills Strong computer skills required.
Per diem position, hours vary as needed, includes weekdays, weekends and holidays
Job Title: Access Representative, Reception, Gloucester
Job ID: 145620
Full/Part Time: Part-Time
Regular/Temporary: Per Diem
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled