Stanley Acess Technologies Return Logistics Associate in Indianapolis, Indiana


Return Logistics Associate


US - GTS - Operations

State / Country / Province:


Job Description:

Joining the Stanley Black & Decker team means joining one of the world's largest, fastest-growing, and most dynamic companies. Stanley Black & Decker is a world-leading provider of tools and storage, commercial electronic security and engineered fastening systems, with unique growth platforms and a track record of sustained profitable growth.
Global Tools and Storage (GTS) is looking for a Warranty Technician to join our team. You will be working out of our Indianapolis, IN office, closely with the Home Deport Return Logistic Center and the CDIY Global quality team.
Responsibilities include, but are not limited to:

  • Dispositions returned product.  Determines customer eligibility to receive credit using a pre-set decision tree. Segregates credit and no credit product into groups and marks pallets with quantities and identification. (Material Handling)

  • Records all disposition data in database.  Downloads data to Excel and distributes.

  • Resolves data discrepancies.

  • Communicates workload status to S B&D supervisor.

  • Works as a liaison between Home Depot center and CDIY Global Quality

  • Recommends process improvements


  • High School or GED Equivalent

  • A “Can Do” attitude is a must.

  • Previous power tools knowledge and experience is preferred  

  • Basic computer literacy required. Experience with Excel and Access.

  • Excellent spelling, grammar, and basic math knowledge is required

  • Ability to count and document findings accurately

  • Ability to work with minimal supervision.

  • Recognize and adjust to workload variations

  • Possess dependable transportation and excellent attendance record

  • Ability to work well with others (You are a visitor representing Stanley Black & Decker.)

  • Willingness to abide by all safety and facility policies.

  • Ability to lift up to 40 pounds unassisted.

  • Ability to stand and stay physically active for long period

  • Ability to work in non-climate-controlled facility

Leadership Qualities:

  • Courage & Innovation – Bravely innovate without boundaries. Generate and embrace new ideas. Drive cutting-edge digital solutions. Foster creativity for exponential growth

  • Agility & Performance – Simplify to accelerate business results. Anticipate, adapt to and lead changes. Focus on the right things and act. Perform in ways that exceed expectations.

  • Inclusivity & Collaboration – Respect and leverage all aspects of diversity. Make decisions with an inclusive, global view. Collaborate to amplify customer value. Communicate to drive meaningful outcomes.

Requisition Number:




EEO Statement:

All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.