Citi Cash High Touch Business Analyst in Jersey City, New Jersey

  • Primary Location: United States,New Jersey,Jersey City

  • Education: Bachelor's Degree

  • Job Function: Technology

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 18023291


About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi’s Mission and Value Proposition at explain what we do and Citi Leadership Standards at explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.

Job Overview :

Business Analyst to join the Cash BA/PM team which primarily consists of resources across London, Belfast, Dublin, New York, Toronto, Tampa, Singapore, Hong Kong, and Pune. The core focus of this role in the near term will be on High Touch Trading, primarily PT and Single Stock. The primary responsibility of the successful candidate will be to work on detailed business analysis and project management of projects for the Cash Front Office primarily in the NAM region, with many programs having global impact. The candidate will be co-located with the AMER business, as well as leads from the development team responsible for delivery.

The primary scope of work includes :

  • Working with the business on project/enhancement lists and working with the to define prioritization

  • Gathering and documenting requirements,

  • Co-ordination with testing teams for releases

  • Providing implementation / post-implementation support

  • Managing projects end-to-end

This will require frequent interaction with stakeholders at many levels of the organization, from junior analysts to senior management, across multiple departments including the Front Office Business, Middle Office, Finance, Compliance, Technology, and external vendors. The successful candidate will report into the Cash BA/PM lead.

Duties & Responsibilities :

  • Business analysis effort to deliver critical projects

  • Requirements gathering to Citi standards

  • Management of project deliveries – business, tech mandatory and regulatory, as assigned

  • Resolve day-day project issues and conflicting workload priorities

  • Reporting on project statuses, next steps and issues / risks to stakeholders and sponsors

  • Assisting and supporting user community with change management

  • Overseeing production of test cases

  • Ensuring release contents understood by the business, including producing release notes

  • Tracking release cycles


Knowledge, Skills and Experience Required

Experience :

  • Significant Business Analysis / Project Management experience across the full project lifecycle (requirements, design, development, testing and deployment)

  • Proven delivery record of multiple projects involving process change and technology enhancements

  • Front, Middle and Back Office exposure, particularly in the Cash space

  • Understanding of regulatory constraints and experience in delivering regulatory projects is extremely desirable

  • Detailed and specific experience with High Touch Trading Applications required, experience with Fidessa beneficial

Skill set requires evidence of :

  • Ability to handle complex projects independently

  • Problem-solving and facilitation skills

  • Knowledge of the key functions and processes of Cash business

  • Self-motivation and prioritization of tasks and actions to hit deadlines according to business priorities

  • Strong inter-personal skills

  • Enthusiastic and proactive approach

  • Good attention to detail and relevant product knowledge