JC Resorts Attendant - Pool & Beach / Seasonal / Surf & Sand Resort in Laguna Beach, California

Attendant - Pool & Beach / Seasonal / Surf & Sand Resort - Laguna Beach, CA

Attendant - Pool & Beach / Seasonal / Surf & Sand Resort

  • Surf & Sand - Pool & Beach

  • Laguna Beach, CA, USA

  • Hourly Pay + Tips

  • Hourly

  • Seasonal

Please view JC Resorts "Benefits" tab

JC Resorts has been a proven leader in the management and operation of golf and resort properties since 1971. Our diverse entities are united by the same authentic vision - MAKING MEMORIES. EVERY GUEST. EVERY TIME. That means impeccable service without stuffiness, attention to detail without stifling formality and comfortable accommodations without the trace of pretentiousness. We revel in the unique and offer a customized approach to maximize the performance individual properties while enhancing their distinctive character.

JC Resorts has an exciting opportunity for a customer focused, creative and passionate Pool & Beach Attendant/S easonal with strong communication and multi-tasking skills. Based at the Surf & Sand Resort , this role is responsible to provide efficient and professional pool-side service to hotel guests.

ESSENTIAL DUTIES:

To understand and respond to all guest needs and requests in a timely and professional manner, deferring to the Pool and Beach Manager, when necessary to ensure customer satisfaction.

To extend a courteous, friendly, and professional greeting to guests as they arrive, and to thank them as they depart.

To make the Pool and Beach Manager aware of all guest comments and complaints.

To be thoroughly familiar with the menus, service standards, and procedures.

To follow specified procedures to provide prompt, efficient, and gracious customer service to hotel guests by the pool and beach.

To follow specified procedures to properly set-up pool and beach stations and performside work, on a daily basis.

To ensure the cleanliness and condition of all glasses, dishes, and utensils used in pool-side service.

To keep the pool and beach areas clear of used glasses, dishes, utensils, and towels at all times.

To set up beachwith chairs, umbrellas and towels and to ensure that guests are providedwith clean towels and ice water, as needed.

To maintain the proper care and cleanliness of tableware and serving equipment, handling both to minimize breakage.

To follow all policies and procedures of JC Resorts LLC.

To immediately report all suspicious occurrences and hazardous conditions.

To maintain the cleanliness and safety of work areas at all times.

To practice safe work habits at all times, to avoid injury to self and others.

To complywith company and departmental safety rules and regulations, including the proper handling of all relevant equipment.

To attend all mandatory meetings as directed.

To perform other tasks, including cross-training, as directed.

JOBKNOWLEDGE&EDUCATIONAL LEVEL: High school diploma or equivalent required. English fluency required. Must be familiar with California liquor laws.

SKILLS AND APTITUDES : Detail oriented. Organized and efficient. Learns quickly. Safetyminded. High quality standards for production and service. Diplomatic and calm. Strong verbal communications skills. Courteous, friendly, and professional manner. Good team player. Customer service focus. Able to work productively with little supervision. Trustworthy and reliable.

WORKING ENVIRONMENT: Constantly moving between in and outdoor environment. Extensive exposure to sunlight. Exposed to weather conditions while serving guests outdoors. Work areasmay be crowded and noisy. Makes frequent trips to the kitchen, where airmay bemoist, warm, and odorous from cooking foods. Kitchen floor may be slippery from moisture and grease. Bi-level structures. Extensive facility. May be exposed to blood-borne pathogens.

PHYSICAL DEMANDS: Stands and walks moderate to long distances throughout shift. Constantly required to handle and move objects weighing up to 40 lbs. over moderate to long distances. Bends, stoops, pushes, and lifts to perform routine job tasks. Must be able to work well under pressure. Frequent use of stairs, daily.

If you are passionate about the hospitality industry....then we want you to join our team!

Surf & Sand Resort / JC Resorts is an Equal Opportunity Employer M/F/D/V

JC Resorts https://jcresorts.applicantpro.com

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