DaVita Associate Administrator in Orlando, Florida

OVERVIEW OF POSITION:

The Assistant Administrator is responsible to the Center Administrator and functions as a support and back-up for the day-to-day efficient operations.

ESSENTIAL FUNCTIONS:

  • Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality and care and concern with each and every internal and external customer.

  • Represents the Company in a professional manner, following all Company policies and procedures.

  • Uses, protects, and discloses DaVita Medical Group patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.

  • Assists with daily operations, management, policy/procedure adherence, billing, budget controls, corporate policy compliance, HMO compliance, and utilization control.

  • Assists with training of staff and assuring proper application of standard operating procedures.

  • Coordinates all staff meetings for professional, technical and support staff departments.

  • Responsible for accurate information of required end of month reports and other requested reports.

  • Development of professional working relationship with Center Administrator to ensure that any issues with staff or patients regarding, attitude, quality of care, audits or potential legal issues are handled appropriately.

  • Performs other duties as assigned.

  • Must have consistent, punctual and reliable attendance.

  • Ability to travel may be required.

EDUCATION:

  • High school graduate, GED or equivalent.

EXPERIENCE:

  • 1-3 years of previous medical office experience required. HMO experience a plus.

  • Previous experience as a team lead preferred.

KNOWLEDGE, SKILLS, ABILITIES:

  • Must be computer literate.

  • Results and goal-oriented.

  • Knowledge of business office operations, telephone etiquette and basic bookkeeping principles.

  • Ability to interact and verbally communicate effectively with patients and all levels of personnel in a professional, courteous and effective manner with excellent customer service skills.

  • Ability to multi- task in a high paced environment with good organizational skills.

  • Ability to follow written and oral instructions and to work with general guidance.

  • Demonstrate a high professional level of clerical skills (typing, filing, telephone courtesy).

  • Ability to learn and implement appropriate Federal, State, and local regulations.

  • Ability to work closely with Administrator to uphold Company policies and procedures.

  • Computer literate with knowledge of Word, Excel, and e-mail.

  • Ability to read, speak, write, and understand the English language fluently.

DaVita Medical Group manages and operates medical groups and affiliated physician networks in California, Colorado, Florida, Nevada, New Mexico, Pennsylvania and Washington. A leading independent medical group in America, DaVita Medical Group has over two decades of experience providing coordinated, outcomes-based medical care in a cost-effective manner. As of June 30, 2017, DaVita Medical Group’s teammates, employed clinicians and affiliated clinicians provided care for approximately 1.7 million patients. DaVita Medical Group’s leadership development initiatives and social responsibility efforts have been recognized by Fortune, Modern Healthcare, Newsweek and WorldBlu.