Robert Half International Quality Assurance Analyst in Southlake, Texas
Quality Assurance Analyst Openings! OfficeTeam in Southlake TX is looking for a detail-oriented Quality Control Specialist! Do you love building solid customer relationships? Then this position may be for you. How you will make an impact ? Monitor operations to ensure that they meet production standards ? Performs full service in compliance with legal requirements and policies and procedures ? Provides accurate, friendly customer service in a timely fashion ? Assist with error corrections within client-maintained survey management ? Adheres to policies and maintains confidentiality of records and client information
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Req ID: 04030-9501490392
Functional Role: Customer Service
Postal Code: 76092
Compensation: $11.45 to $14.00 per hour
Requirements: What we're looking for ? Experience processing complex transactions and performing extensive research to resolve complex customer inquiries ? Excellent verbal, written, and social communication skills ? Ability to interact effectively with internal and external partners and clients/customers ? Advanced Microsoft Office skills ? Ability to navigate multiple computer systems, applications, and utilize search tools to find information ? Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!