Robert Half Accountemps Field Support Analyst in Whitehouse Station, New Jersey
Robert Half is currently staffing a Field Support Analyst for one its Fortune 500 clients in Whitehouse Station, NJ. As the Field Support Analyst, you will: Handle customer inquires (telephone, email and web-based submittals) Properly record and document interactions within ticketing software Be able to address inquiries and transfer/direct to the appropriate Effectively resolve customer challenges by utilizing applicable documentation/resources
Strong communication skills (written and verbal) Strong customer service skills Proficient with computer applications (ex. Microsoft Office, Web-based applications, ticketing system, etc.) 3+ years of recent relevant experience required Previous experience in a call center is a plus
Accountemps matches highly skilled professionals with accounting finance jobs at the best companies on a temporary and temporary-to-hire basis. Our mission is to provide you with a rewarding finance or accounting job that is well matched to your professional skills helping you to advance in your career. Our experience, combined with the resources of our worldwide network of offices, makes Accountemps a great resource for your career. We offer excellent opportunities to find temporary accounting and finance jobs for all experience levels. From accounting clerks and bookkeepers to accounts payable and staff accountants, we can provide you unparalleled access to exciting career opportunities. But don't take our word for it. Our company has appeared on Fortune® magazine's list of "World's Most Admired Companies" since 1998, and 9 out of 10 of our customers would recommend our service to a colleague.
Contact your local Accountemps office at 888.670.5403 or visit www.accountemps.com to apply for this job now or find out more about other job opportunities.
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